Help Center
Find answers to common questions and get support for your PayInJoy experience
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Phone Selection
Learn about our phone models, specifications, and pricing options.
Loan Calculator
Understand how our loan calculator works and plan your payments.
Application Process
Step-by-step guidance for completing your loan application.
Application Process
Step-by-step guidance for completing your loan application.
Frequently Asked Questions
What are the eligibility requirements for a PayInJoy loan?
To be eligible for a PayInJoy loan, you must be at least 18 years old, have a valid Tanzanian ID, stable source of income, proof of residence, and a working mobile number.
How long does the application process take?
The application process typically takes 24-48 hours for review. Once approved, phone delivery occurs within 3-5 business days.
What documents do I need to apply for a loan?
You'll need a valid ID, recent photograph, proof of income, proof of residence, and recent bank statement (if applicable).
Still Need Help? Contact Us
Our customer support team is here to help you with any questions or concerns.
Call Us
Speak directly with our support team
+255 617 050 626 / +255 627 757 242
Email Us
Send us a detailed message
payinjoyafrica@gmail.com
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Visit Us
Meet us in person
123 Business Street